How Teams recordings are automatically imported

When you schedule a Teams meeting through Prospo and the meeting is recorded, Prospo detects and imports the recording and transcript automatically once the call ends. You do not need to do anything.

How it works

When the meeting ends, Microsoft notifies Prospo that a recording is ready. Prospo then downloads the recording, fetches the transcript, and maps the speaker labels to the actual names of the advisers and contacts in the meeting. Everything appears in the meeting record usually within a few minutes.

What needs to be in place

For automatic import to work, three things need to be true. Your Microsoft 365 connector must be active and set up by an Org Admin. Auto-recording must have been enabled when the meeting was scheduled. And the meeting must have been created through Prospo — recordings from meetings scheduled outside Prospo cannot be detected automatically.

If auto-recording was not enabled or something went wrong, you can import the recording manually. See Manually importing a Teams recording.

Auto-recording setup

When you schedule a Teams meeting with auto-recording on, Prospo configures the recording to start automatically when the call begins. If this fails due to Microsoft permission settings, you will see a warning before the meeting is created. You can choose to proceed without auto-recording or cancel and fix the configuration first.

If you keep seeing auto-recording errors, ask your Org Admin to check the Microsoft connector settings.

Where to find the recording

Open the meeting from your dashboard and look for the Transcription section in the middle panel. The recording will be listed there with a Transcript badge if a transcript was also imported.

If nothing appears after 10 minutes, try refreshing the page or importing the recording manually.