Platform Overview
Builtforthewayadvisersactuallywork.
Prospo consolidates the tools a financial planning practice depends on — client records, meeting workflows, planning documents, compliance logs, and communications — into a single, structured environment.
Prospo AI Agent
Answers from your client data, on demand.
Ask any question about a client or meeting in plain language. The agent searches across records, transcripts, and documents to surface the relevant context — without manual searching.
It also extracts structured data from conversations automatically, reads and interprets uploaded documents using the underlying language model, and generates context-aware recommendations ahead of meetings. The result is less time spent preparing and less risk of missing something.
Natural language queries
Ask about any client file or meeting without knowing where the data is stored.
Document understanding
Upload statements, ID documents, or correspondence. The language model reads and interprets content directly — extracting relevant data without manual input.
Automated data extraction
Structured fields populated from conversations and documents — no manual data entry.
Context-aware recommendations
Surfaces relevant information and flags gaps before client interactions.
Unified Client Management
One record for every client relationship.
A centralised database that maps relationships across individuals, families, trusts, and companies — all linked to a single client record with full interaction history.
Adviser assignments, entity relationships, and role-based access are managed in one place. The comprehensive client timeline means any team member can understand the full history of a relationship without a handover briefing.
Entity management
Individuals, families, trusts, and companies tracked in a single linked database. Relationship mapping shows how entities connect — useful for estate planning, SMSF structures, and group advice situations.
Comprehensive client timeline
Every interaction — meetings, emails, documents, reviews — recorded chronologically against the client record. Role-based access ensures the right people see the right information.
Meeting Orchestration
From calendar invite to file note — handled.
Meetings are created with one click across Teams, Zoom, or in-person. Prospo manages the calendar invite, sends reminders, records the session, and produces a transcript.
After the meeting, an AI-generated summary and action item list are attached to the client record automatically. No manual file noting. No chasing team members for meeting outcomes.
One-click creation
Creates meetings across Teams, Zoom, or in-person with calendar invites and reminders sent automatically.
Automatic transcription
Sessions are recorded and transcribed in full. The transcript is stored against the client record and searchable via the AI agent.
AI-generated summaries
A structured file note and summary are generated after each meeting and attached to the client record.
Action item tracking
Action items are extracted from the transcript and tracked through to completion — visible to both adviser and client.
Financial Planning
Planning tools that follow the advice process.
Fact-find forms auto-populate from the client record, eliminating re-entry. Cash-flow projections, balance sheet modelling, and life-event planning are integrated into a single workflow.
Completed plans generate client-ready presentations in PowerPoint or PDF directly from the platform. Custom financial model uploads are supported for firms that have existing modelling tools.
Interactive fact-find forms
Forms draw from existing client data automatically. Advisers complete the gaps rather than starting from scratch — reducing meeting prep time and avoiding double handling of information.
Cash-flow & balance sheet modelling
Projections and modelling built into the platform. Outputs feed directly into client presentations without reformatting or manual transfer between systems.
E-Signature Workflow
Compliant document signing without the administration.
Signature fields are placed visually on documents. Routing to multiple signers happens in sequence, with each step tracked in real time.
Every signature captures a complete audit trail including IP address and timestamp. Completed documents are stored automatically against the client record — no manual filing required.
- Visual field placement — no template configuration required
- Multi-signer routing with configurable signing order
- Real-time tracking of signing status across all parties
- IP address logging on each signature for compliance purposes
Smart Document Management
Structured storage on infrastructure you choose.
Prospo supports Azure Blob Storage or SharePoint as the underlying storage layer. Firms choose based on their existing infrastructure and can migrate between them without service disruption.
Hierarchical folder structures, document templates, version history, and secure sharing with expiring links keep client files organised and accessible — without a separate document management system.
Azure or SharePoint storage
Select the storage architecture that fits your practice's infrastructure. Seamless migration between providers when needed.
Version control & history
Every document version is retained. Changes are tracked with timestamps so advisers can refer to any prior state of a client document.
Secure sharing with expiring links
Share specific documents with clients or third parties via links that expire automatically — no email attachments, no version confusion.
Compliance & Audit
Audit-ready by default — no extra configuration.
Every action on the platform generates a timestamped audit entry. Session tracking, IP logging for signatures, and activity logging with timestamps are built into the core system.
Comprehensive compliance reporting is available on demand. There is no separate compliance tool to configure or maintain — the audit trail exists as a by-product of normal platform use.
- Complete audit trail for every action taken on the platform
- Session tracking and monitoring across all users
- IP address logging attached to every document signature
- Compliance reports generated without manual compilation
Communication Hub
All client contact in one place.
Email threads, SMS messages via Twilio, file sharing, meeting notes, and client feedback appear in a single, chronological activity timeline per client.
There is no need to search across separate inboxes or systems to understand the history of a client conversation. Everything is indexed and searchable via the AI agent.
Email threading & SMS
Email conversations are threaded and associated with the client record. SMS via Twilio appears in the same timeline — no separate messaging inbox.
Unified activity timeline
A single chronological view of every interaction — meetings, messages, documents, and feedback — accessible to all authorised team members.
Advanced Analytics
Operational visibility across the practice.
Usage metrics, feature adoption rates, user activity analysis, and performance monitoring give practice principals a factual picture of how the platform is being used.
Custom reporting is built in. For firms with deeper data requirements, Prospo integrates with Databricks — allowing analytics teams to work directly with platform data at scale.
Usage & adoption tracking
See which features are in use, how frequently, and by which team members — useful for identifying training gaps or underutilised capabilities.
Performance monitoring
Session statistics and user activity analysis at an individual and practice level.
Databricks integration
For firms with data teams, direct Databricks integration allows platform data to feed into existing analytical pipelines and custom reporting frameworks.
Integrations Hub
Works with the tools advisers already use.
Pre-built connectors for the platforms common in financial planning practices. Credentials are managed securely within Prospo and data synchronises automatically — no manual imports or exports.
Secure credential management and automatic data synchronisation across all connected platforms. New integrations added on an ongoing basis.
Ready to see it in action?
Book a personalised demo and discover how Prospo can transform your practice.