Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, company name, and role when you book a demo, create an account, or contact us. We also collect usage data automatically, including device information, IP address, and interaction patterns within the platform.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services; communicate with you about your account and updates; process transactions; ensure security and prevent fraud; and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Storage & Security
Your data is stored securely using industry-standard encryption (AES-256 at rest, TLS 1.3 in transit). We use Microsoft Azure infrastructure with data centres located in Australia. Access to personal data is restricted to authorised personnel only.
4. Third-Party Integrations
Prospo AI integrates with third-party services (e.g., Microsoft 365, Zoom, Calendly). When you connect these services, we access only the data necessary to provide our features. Each integration operates under the respective provider's privacy policy.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data in a portable format or withdraw consent for data processing. To exercise these rights, contact us at contact@prospo.ai.
6. Cookies
We use essential cookies to operate the platform and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this privacy policy, please contact us at contact@prospo.ai.